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The 12 Stages of Burnout

Burnout is a chronic condition caused by excessive exposure to stress that creates physical, mental, and emotional exhaustion. Recognized as an occupational phenomenon by the World Health Organization, burnout can significantly impact your ability to function as you normally would. There have been many different frameworks that attempt to explore how burnout develops and how you can spot the signs of burnout early.

One of the more popular frameworks to view the progression of burnout are the 12 stages of burnout that will be explored in detail below. Understanding these stages can help you recognize when stress levels have become unhealthy and when intervention may become necessary.

What are the 12 stages of burnout?

Burnout is a chronic condition that develops over a long period of time. As such, you may start to notice changes in your behavior and perspectives as burnout progresses. Here’s an outline of the stages, with more details on each later:

  1. Compulsive ambition: “I must prove myself”
  2. Working harder: “I must do more”
  3. Neglecting needs: “I don’t have time for that”
  4. Avoiding conflict: “Nothing is wrong”
  5. Revising values: “This is more important”
  6. Denying problems: “The problem is others”
  7. Withdrawal: “I need time alone”
  8. Concerning others: “I’m fine, stop worrying”
  9. Depersonalization: “I just need to make it through today”
  10. Sense of emptiness: “I don’t feel much anymore”
  11. Depression: “Nothing really matters”
  12. Final stage of burnout: “I can’t go on”

Who developed the 12 stages of burnout?

Burnout was first described in 1974 by psychologist Herbert Freudenberger whilst researching the effects working in a free clinic for addiction was having on his colleagues.

He described a state of emotional and physical exhaustion, of which healthcare workers were particularly vulnerable due to the emotionally taxing and demanding nature of their work. However, as the concept of burnout grew, it was eventually applied to other trades and fields of work where workplace stress has become increasingly common.

Freudenberger built on his ideas and in collaboration with Gail North developed the 12 stage model of burnout as described below.

In 1981 psychologist Christina Maslach developed her own Maslach Burnout Inventory in order to objectively and clinically assess levels of burnout in individuals. Her ongoing work and research into the field advanced our current understanding of burnout and its impact on professional individuals.

This includes her development of her own six stages of burnout. Since its initial description many organizations and researchers have continued to build on these founding works, as evidenced in the World Health Organization’s recognition of burnout as a mental health condition.

What do the 12 stages of burnout look like?

Stage 1: Compulsive ambition

This describes a seemingly positive drive to perform well at work. While high achievers most often display this trait, any person who feels an excessive drive to perform well can be vulnerable to experiencing a compulsive sense of ambition. At this stage, you may still feel optimism and can focus more easily on tasks, but the intensity is unsustainable over time.

Stage 2: Working harder

This can manifest through working extra or unpaid time, taking on more tasks than you can deliver on, answering emails on the weekends, or not taking your vacation. You push yourself to do more, increase your productivity and be available as much as possible. Your workload gradually increases as you take on more responsibilities.

Stage 3: Neglecting needs

In order to meet the self-imposed demands of the above conditions, you may start to neglect needs such as eating, sleeping, exercising, time with family or friends and more. Your personal needs come second, or even third, to your work. This neglect can lead to early physical symptoms like increased fatigue and decreased immunity.

Stage 4: Avoiding conflict

You start to avoid acknowledging the burnout, whilst beginning to recognize that you’re becoming overwhelmed. Instead of looking internally to see what you could do differently or considering what changes could be made, you become anxious and threatened. You may start to experience more noticeable mental and physical symptoms but dismiss them as temporary.

Stage 5: Revising values

At this stage, you may change or alter your personal values in order to better meet your work obligations and ambitions. Your work and success becomes your only focus and what is important to you. You may begin to withdraw from previously enjoyable activities and relationships as you fail to prioritize anything outside of work.

Stage 6: Denying problems

You start to become frustrated, intolerant, and aggressive towards others in your workplace, having little patience for perceived failures. The focus of ‘blame’ is on work, with time becoming increasingly rare and precious. Behavioral changes become more apparent to others around you, though you may still deny there’s an issue.

Stage 7: Withdrawal

You pull away from family and friends, focusing increasingly on work and isolating yourself from others. This can be a dangerous stage as substance based escapes such as alcohol and drugs may become increasingly tempting. Workplace stress continues to mount as your support system diminishes.

Stage 8: Concerning others

At this point family and friends may start to notice and become increasingly concerned regarding personality changes they observe in you. You may even start to fail to adhere to personal responsibilities. Your behavioral changes become obvious to those around you, yet you may insist nothing is wrong.

Stage 9: Depersonalization

You start to detach from yourself and from others on an emotional level. You fail to see yourself or your relationships as valuable and start to make it through each day on ‘autopilot’. This disconnection serves as a coping mechanism but further isolates you from potential support.

Stage 10: Sense of emptiness

You begin to feel increasingly empty inside, with all sense of motivation, ambition, or drive gone. At this stage, individuals are very vulnerable to the use of addictive behaviors or substances in order to cope with the stress, or even simply to ‘feel something’. Physical symptoms typically worsen, and your productivity continues to decline.

Stage 11: Depression

Here this term is used colloquially as opposed to a clinical form of depression (though this may follow if you do not seek professional help). You may feel completely exhausted emotionally, mentally, and physically. There is a complete lack of enthusiasm or passion for life. At this stage, you may become unable to function as you normally would in many aspects of life.

Stage 12: Final stage of burnout

At this stage, you are at risk of complete physical and mental breakdown. Medical attention is immediately required, and many find that they now need to take an extended leave from their work in order to adequately recover. Clinic Les Alpes is one such facility that can offer treatment at this stage. If you, or a loved one, are approaching this stage, please reach out for more information.

The five stages of burnout according to other models

While the 12-stage model provides a detailed progression, it’s worth noting that other frameworks exist. Maslach developed a six-stage model, and the World Health Organization describes burnout through four key signals:

  1. Feelings of energy depletion or extreme fatigue
  2. Mental distance from work
  3. Feelings of negativity or cynicism towards professional duties
  4. Decreased productivity and effectiveness

Maslach’s five stages of burnout include:

  1. Honeymoon phase
  2. Onset of stress
  3. Chronic stress
  4. Physical and emotional exhaustion
  5. Habitual burnout

These alternative models focus on similar progressions but condense the stages into broader categories. All recognize burnout as a gradual process that develops through identifiable phases as symptoms of burnout intensify.

Steps to avoid burnout syndrome

It’s essential when avoiding burnout syndrome to prioritize self-care, work-life balance, and interpersonal relationships. Some of the ways you can avoid or help mitigate burnout include:

Self-care strategies

  • Take regular breaks throughout the workday. Breaks as little as 5 minutes every hour in addition to your lunch breaks help refresh you and encourage mental pauses.
  • Engage in mindfulness practices such as meditation, prayer or breathing exercises to manage stress levels.
  • Ensure you are getting enough good quality sleep. Most adults require between 7-9 hours of sleep a night to recharge the body and mind.
  • Exercise regularly. Physical activity not only acts as a stress relief and mood booster, but also protects your physical health. Most practitioners recommend at least 30 minutes of aerobic exercise a day.
  • Eat sufficiently and with good quality food. Maintaining a nutritious and balanced diet supports overall health and energy levels.

Work-life balance

  • Set clear boundaries that separate your work life and your personal life. Do not allow your ‘work time’ to encroach into time you should be dedicating to yourself.
  • Manage your workload by prioritizing tasks, delegating where you can, and avoiding taking on more work than you can handle.
  • Take vacations and use your vacation time to disconnect from work. Even if you are doing a ‘staycation’, taking time away can do wonders for resetting the mind.
  • Set realistic goals and do not set unattainable expectations of yourself. You are only human; remember to celebrate your smaller victories along the way.

Interpersonal relationships

  • Seek social support when you need to. Building a strong network and investing in your relationships provides a network of long term support you can benefit from long term.
  • Setting boundaries applies here as well. Sometimes personal relationships in the work space can make us feel obligated to take on more than we can. Ensure your work and your time is respected.
  • Practice saying no, even outside of a work setting. Personal responsibilities and stressors can add to the weight of chronic stress. Keeping some time for yourself where you are unbeholden to others is vitally important.

Burnout and addiction: a dangerous combination

For individuals struggling with addiction, the progression through the stages of burnout may become particularly problematic. The increased stress levels and emotional depletion can trigger or worsen substance use as a coping mechanism. Simultaneously, substances may temporarily mask symptoms of burnout, allowing the condition to progress unnoticed until reaching critical stages.

If you’re experiencing both burnout and addiction issues, seeking comprehensive treatment that addresses both conditions is essential. Specialized treatment centers like Clinic Les Alpes provide integrated care that can help you recover from both challenges simultaneously.

The 12 stages of burnout outline how a seemingly well-intentioned person can gradually slide into a condition of chronic stress and emotional, physical, and psychological distress. It’s important to stay mindful of ourselves and our loved ones, and to make attempts to intervene early to ensure that one does not reach the final stages of burnout.

Conclusion

At any one of the 12 stages of burnout, it’s highly encouraged to seek professional help to protect yourself and ensure you stay on a pathway of wellbeing and self-care. Remember that burnout is not a sign of weakness or failure, but rather a response to prolonged stress that can affect anyone. With proper support and interventions, recovery is possible, and you can regain your energy, enthusiasm, and effectiveness.

Frequently asked questions

The final stage of burnout in all models and frameworks describes a stage where the chronic stress has reached a critical state in terms of overwhelming the individual’s global capacity for coping. It is at this stage where people start to experience physical and psychological breakdowns that may be so severe as to mimic strokes, manic episodes, or heart attacks. At this stage it is crucial to stop exposure to the source of stress (usually work) for a prolonged period of time in order to re-establish balance and holistic wellbeing.

Signs of burnout include persistent fatigue, increased cynicism, reduced productivity, withdrawal from social activities, and various physical symptoms. If you find yourself progressing through several of the stages described above, you may be experiencing burnout. Professional assessment can provide a clearer diagnosis.

Yes, untreated burnout may contribute to various health conditions including depression, anxiety, substance use disorders, heart disease, high blood pressure, type 2 diabetes, and vulnerability to illnesses due to weakened immunity.

Clinically Reviewed By

Brittany Hunt

Brittany Hunt is an internationally experienced clinician, specialised in treating addictions and co-occurring disorders. Having worked in the public and private sector, she utilises holistic and evidence-based approaches designed to empower the patients in their recovery journeys. A graduate of The University of Auckland, she has a Bachelor of Health Sciences majoring in Mental Health and Addictions, a diploma in Psychology and Counselling and a Post-Graduate degree in Health Sciences, majoring in Addictions. She is a fully registered practitioner under the Drug and Alcohol Association of Aotearoa New Zealand (DAPAANZ).

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